I had an Anker headphone break within a year or so. I asked for a replacement and sent a picture of a broken hinge. Despite heavy insinuations from them that it was probably because of my rough use (lkely true), they sent me a replacement and asked for my feedback with the whole process. Nicest customer service experience Ive had.
Ive only used their headphones and chargers, which I bought recently, theyre still working fine. Mostly. Except for my bluetooth earphones. Theres occassional lag and stuttering problems with it on my laptop.