I still have dvds and a dvd player like an old person for just this reason.

I think it was either frogger on the Commodore or a handful of early Atri games. (I am old and will die soon.)

This is what I did, except I’m in the USA. I had to contact the FCC directly because my phone and internet provider just pretty much quit working. Turns out they were doing repairs in our area and just didn’t tell anyone to expect interruptions. If your ISP won’t take you seriously now, they will if you file an informal complaint with the FCC or other comparable agency.

Not OP but I can visualize great, still have no sense of direction.

No. Not a tankie. It would be nice if autocorrect let me type tankie and not talkie. I had to cut and paste it I’m not proud.

Do you have any friends or family that could leave reviews or contact the manager about her? I agree that customers complaints might have more weight. Maybe have a friend ask to speak to the manager when she pulls something visable. That way your hands are clean and management has no reason to single you out.